What Do Our Clients Say?

Know we are trusted by our clients.


 

'You are different.'

As someone who has had the usual bad experiences with estate agents over here in England (I'm sure something very common with most of your British clients) the biggest compliment I can pay you is that you are NOT estate agents! You are property and lifestyle consultants. Of the highest standards.

I was guilty of pre-judging you (as many people will) setting my budget and requirements too conservatively expecting you to do "the estate agent thing" and push, push, push - but nothing could be farther from the truth.

I can't thank everyone at Grapevine enough for all the help and guidance in finding my dream home in Spain.

Malcom Newbert

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'Grapevine has taken my perception of a property agency to a new level...'

that will be hard for others to follow! You do not “just sell properties” – helping a customer finding a suitable “match” – but also assist in all other areas way above expectations.

The responses to my initial emails where I queried about properties were swift and professional. It also saved us precious time when our agent, Ben, contacted us to give “specific details” about some of the properties we had shortlisted for viewing. We could then amend our list with more suitable properties.

Ben’s genuine love for the area and Andalusian history as well as his in-depth knowledge spilled over in every kilometre we drove together viewing properties. We learnt a lot about what to expect from this area.

Having left Spain we had a lot of questions about one of the properties we had seen. Ben willingly and promptly contacted the owner every time we needed to know something throughout the long process of first having seen it until it finally became ours. When we arrived in Spain Grapevine lent us mattresses for the first week until we got organized.

We finally arrived to our new home a rainy Friday and could not get the electricity working! Laura in the office jumped in to help without any fuss. She first phoned to make sure the line was open, and then arranged for an electrician who she took to the house and helped with translating!

From the first email until now (two months after moving in) everyone we had contact with at Grapevine has been professional, honest, effective and helpful way beyond normal expectations. Thank you Grapevine!

Catarina Chemaly

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'Exceptional'

We can confirm wholeheartedly that the service and help you gave us in buying our villa was exceptional. You had no hesitation in ferrying us to banks, lawyers, notaries etc, also showing us round the local area and shops. Your assistance was way above what we would normally expect.

Alan Roberts

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'They are grateful.'

We would like to thank Graham and Jo Wood of Grapevine Properties who sold our apartment on Los Arqueros very quickly and we are grateful for all their help in finding us a purchaser. They did show quite a few people around the apartment which resulted in a sale. They were very friendly and helpful and also recommended a lawyer who was efficient and thorough. Thank you for everything.

Suhail and Eileen Tayh
La Finca

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'Work ethic'

I have known and worked with Jo Wood for nearly a year now. Primarily Jo was on hand to show me a property my sister and her husband were interested in. As they live in Australia, I took over the inspections with Jo until they could arrive and confirm purchase.

As a family unit we have been delighted with Jo’s manner and work ethic. She is always prompt, courteous and efficient. Her input has proved to be professionally helpful and we do find Jo will go the extra mile when it is needed.

We feel we can recommend her services without reservation and in fact have already done so on several occasions. On all levels that Jo works, be it sales promotion, legal definitions and requirements, after sales supervision and possible subsequent rental services, we are perfectly satisfied and confident in her abilities both to deal with tasks herself and to designate where necessary.

We wish Jo all the very best in her future intentions and confirm that we hope to work with her again.

Gillian Scott Gribler

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'Hard work.'

Hi Jo and Graham, Just to let you know we are settled in the UK now and to thank you for all the hard work you did to sell our villa.

We have seen the video of 'A Place In the Sun' and I must say your video of our place was LOADS better. Have a GREAT Christmas and new year and thank you again for everything.

Judy and Ed Searle

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'always efficient'

Thanks to Grapevine we achieved a sale this Summer! We have no hesitation in recommending Grapevine, always efficient, they were there when needed, holding our hands all the way! Can't recommend them enough. Many thanks to Jo and Graham!

Andrea and Robert Weaks

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'Always friendly.'

The minute we decided to put our house up for sale with 'Grapevine Properties' we felt that Jo did her utmost to make that sale possible. Jo was always very friendly, honest and even went beyond the call of duty when she phoned the hospital daily when my husband was taken in for an emergency operation. Jo helped our sale go through smoothly, arranging Solicitors etc. her commitment was always 100% - anything she could do she would, it was never too much trouble. We have recommended many people to 'Grapevine' Properties, for us they were the only Agents that we felt deserved to sell our house, and we wish them many more years of success.

B Nunn
Finca La Era - Tolox

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'Honesty and Integrity.'

The words honesty and integrity are not generally synonymous with estate agents; Grapevine is an exception. During our lengthy search for a holiday home, Graham spent many hours with us on many viewings giving helpful and professional advice. He was always courteous and informative and a very good timekeeper, something of a rarity in Spain! His knowledge and know-how enabled us to purchase our apartment with confidence and ease and the on-going service that Grapevine offers will ensure our future holidays spent in Los Arqueros will be stress free. Thank you Graham

P Newman
La Finca

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'Seamless and stress-free.'

Buying our first property abroad through Grapevine Properties was a seamless and stress-free process from start to finish. With their extensive knowledge of the area and properties available, they were able to match our specific requirements with a list of properties to view. That resulted in us finding our apartment on our very first viewing trip.

They then guided us through the whole legal process and helped us with the practicalities of buying a home in Spain and within 10 weeks of choosing our apartment we had the keys!

T Whitney
Los Balcones

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'Safe and good '

My husband and I bought this summer a wunderfull apartment at Los Balcones in Los Arqueros through Grapevine Properties. We had a safe and good experience at our first foreign buy. We are very pleased and would definitely buy through Grapevine again. We meet Graham serval times during our buy. Graham knows the area and can help you choose the right property to suit your needs.

T Madsen
Los Balcones

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'Efficient .'

I would like to say that Graham Wood of Grapevine Properties, with whom I have dealt with, is a diligent, conscientious, and efficient real estate agent who carries out his work with a high standard of professionalism. He is courteous and organized. I have no hesitation in entrusting him with the sale of future properties, given his success in the sale of my property in the past.

J Alejandrino
Los Baclones

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'Five star service '

Thank you for selling our apartment in Los Olivos, Los Arqueros, in July 2012. Your efficient and friendly service was fantastic throughout the whole process and we felt completely in control even though we were miles away in the UK. Your advice and assistance in coordinating the logistic and legal requirements was invaluable and saved us from hours of strained translation problems and fruitless telephone calls. We felt we could rely on you to handle everything and you did just that including chauffeuring us around on the day of the sale when nothing was much of a problem to you having seen it all before. You certainly cannot beat experience and local knowledge in these processes. Both of you have provided a five star service from the first time we met you in early 2005 and we would not hesitate to recommend you and your company Grapevine to anyone. An honest, trustworthy and helpful couple with a great company giving an excellent value for money service. Best wishes to you and your family and thank you for everything that you did for us.

Keith &Lesley Williams
Los Olivos
South Yorkshire, England

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'Friendly and trustworthy.'

We recently sold our apartment in Las Jacarandas through the services of Grapevine Properties.

From the very beginning , Graham and his team were totally dedicated to securing a successful sale. Two words come to mind in describing their approach-Dedication and Honesty.

Dedication in finding appropriate clients to view our property , even in a poor recessionary market.They always ensured clients who viewed , were those most interested in our type of apartment thus avoiding time wasting. We were also kept informed with progress when the viewings finished thus keeping us in the picture at all times.

Honesty in telling the facts about the property/area to both parties at all stages. Graham never tried to falsify what he was selling thus ensuring both the viewers and ourselves received factual information.

Grapevine offer a very localised , friendly and trustworthy service. They also provided a continuous after sales service to ensure all parties are happy.

D Dunphy
Las Jacarandas

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'Professional, reliable, speedy...'

From the moment we put our apartment on La Finca up for sale, to this very moment in time, Grapevine have been nothing but pleasure to deal with. Graham and Jo made the house sale go smoothly, including helping us with the solicitors and recommending storage facilities to use.

Graham has helped us find our new dream home, albeit not on on Los Aqueros (but just round the corner!) and went out of his way to show us an eclectic set of houses to show us our options.

Since moving (Graham actually helped me unpack!) we now use Grapevine to service and clean our property - which includes all the re-decorating.

These guys really know what they are doing and are professional, reliable, speedy and friendly to boot. You really won't be disappointed....

C Copland
La Finca

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'Trust.'

Just a note to thank you so much for selling our apartment in La Finca, Los Arqueros, in June 2009. We were delighted with the efficient, helpful and friendly. way in which you handled the sale taking away all the stress from us, i.e. arranging all necessary appointments with the solicitor, etc. We felt we could trust you to handle everything and were proved right. We would not hesitate to recommend Grapevine to anyone. Grapevine were honest, trustworthy, friendly and helpful, nothing was too much trouble (including forwarding my swimming costume to England!) Best wishes to you and your family for Christmas and the New Year.

S Black
La Finca

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'Supportive'

During the period we owned our beautiful penthouse at Los Arqueros, Graham and Jo Wood were very supportive in the process of managing our rental business.

At the moment we decided to sell our apartment, Graham was able to help us finding potential buyers. The sale was completed at good conditions within three months after our decision to sell. We like to thank Graham and Jo for their support during the past years.

Graham’s network and customer base allowed us to sell our apartment fast and at good conditions.

Thanks for all, Graham and Jo!

P Korrel
PK La Finca

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